Residence Inn by Marriott Stockton

Hands down the best Marriott staff I've encountered in a LONG time. They were so friendly, warm and kind. I even wanted to sit by the fire pit and they brought me a blanket so I wouldn't be cold! Absolutely incredible team!!

I feel compelled to write a review about exceptional customer service. I checked into this Residence Inn and met Abdullah at the front desk and he provided excellent service checking me in. He was quick and thorough and explained everything about the hotel and was very friendly. When I got to my room I tried to hook my Roku device up to the TV. Nothing that I tried worked and then I noticed that the box on the back was broken. I contacted Abdullah and he immediately sent a maintenance person, Dale, to my room. Dale recognize that the box was broken and went and promptly got a new one. That also didn't work so rather than wasting time trying to figure it out he worked with Abdullah to change my room. They work together to find one close by since I had already brought all my things in. Dale even went and got my keys to the new room and got a cart and moved all my stuff for me and when we got to the new room he waited and helped connect my Roku device to make sure that it worked. Both were extremely friendly and helpful and made sure that my experience would be a good one after the broken TV. Things like a broken TV happen but what matters is how people respond. Both Abdullah and Dale went above and beyond and provided me with exceptional customer service. I appreciate it very much and if I am back in this area again I will definitely stay here because of their customer service. Thank you Abdullah and Dale!! I appreciate it and you both.

The staff is friendly and it’s quiet. Limited parking spaces and elevators are slow and break down. Breakfast is appreciated but they primarily serve pork and vegetarian options are limited to scrambled eggs, oatmeal or unhealthy pastries/ bread. The fresh whole fruit is regularly bruised.

Stayed in the two bedroom suite for 9 nights with family. Rooms were spacious and good for our needs. Breakfast was a little limited however overall the hotel met our needs perfectly. The pool and hot tub were great and my boys loved using them during our stay. Staff were all really friendly.

A very good location with plenty of services within walking distance. Rooms are spacious with a kitchen and full size fridge. The staff are very friendly and helpful. They also offer a complimentary breakfast, which ends at 10 am. Great for late risers. Only complaint is that it was noisy being rifles next to an entrance. Door opening and closing can be heard all the time.

Shared the room with two beds and a pull out couch. It functioned like it should. Rooms were nice, clean and comfy. Called front desk to get a later checkout and they obliged. Also called to get sheets for pullout couch and they delivered fast. Breakfast in the morning was good. When we checked in, it was cold so was looking for some hot drinks. There was none but they did offer to make some fresh coffee, which was nice. Just kind of wished there was some already made. Not a deal breaker but weather being cold and foggy……..If staying in Stockton in that area again would definitely think about staying there again.

I recently had the pleasure of staying at this property for a long term work stay, and I can't express enough how impressed I was by both the quality of the accommodations and the exceptional service provided by the staff. From the moment I arrived, I was warmly greeted by the front desk team, who made check-in seamless and ensured I had everything I needed for a comfortable stay. The room was immaculate – spacious, tastefully decorated, and equipped with all the amenities one could hope for. However, what truly set this experience apart was the hotel staff's incredible effort to handle an unexpected situation. During my stay, there was an issue with excessive noise from outside the hotel that made it a bit difficult to rest and relax. While this was beyond the hotel’s control, the management team took immediate action to address the situation once i made them aware. They proactively reached out to me to apologize for the disruption and offered me a room change. I was truly impressed with how they turned an inconvenience into a positive experience. The staff’s professionalism and genuine care for guest satisfaction made all the difference, and it’s clear they go above and beyond to ensure a great stay. Their thoughtful communication and swift resolution of the noise issue demonstrated their commitment to providing exceptional service. Shout out to Nicole, Rachel, Emily, and Patty for their truly excellent customer care....they are superstars of customer care and service. I highly recommend this property anyone visiting the area. Whether you're looking for a relaxing getaway or a place to rest after a busy day, this hotel has it all. I look forward to returning in the future and will certainly choose this Residence Inn again for its outstanding service and hospitality!

I stayed two weeks for work. The hotel is located near gated communities, a lake, and a golf course, providing a safe, scenic place to walk/jog. The immediate area has few restaurants, but there are several options a short car ride away. The hotel’s service was top notch, specifically Rachael at the front desk. She was welcoming, personable, and accommodating as she cheerfully connected with each guest as they checked in and passed through the lobby. I thoroughly enjoyed my stay and interaction with the staff. Thank you very much.